Every Zylax invoice follows the same layout. Knowing where to look means your finance team can process it without coming back to you with questions. Header Invoice number, invoice date and due date. The invoice number is the refere...

A deposit invoice is the first invoice on a project, raised after you accept a quotation. It bills the deposit percentage stated on that quotation. Why a deposit It confirms the booking and secures your slot in the production sched...

Zylax invoices are payable in MYR by bank transfer or DuitNow QR. Both methods are shown on every invoice and on the invoice page in your portal at crm.zylax.com.my. Bank transfer Transfer to our Maybank account using the account d...

Sending your payment receipt is what lets us match a transfer to the right invoice quickly. Without it, matching is manual and slower, particularly when several invoices are open. What to send The transaction receipt or slip ...

Payment terms are shown on your quotation and on each invoice. They govern when payment is due and what happens if it is not received. The due date Every invoice states a due date, counted from the invoice date, not from the date t...

An invoice becomes overdue the day after its due date. Here is what follows, so nothing comes as a surprise. The sequence Status change. The invoice is marked overdue in the portal at crm.zylax.com.my and on ...

A receipt confirms that a payment has been received and recorded against a specific invoice. It is the document your accountant will want alongside the invoice. When it becomes available After we have verified the payment in our ba...

Cancellations are uncommon but they happen. This is the general position, and the specific terms on your quotation take precedence over anything here. The principle You pay for work performed. When a project is cancelled, we assess...

Zylax invoices in Malaysian Ringgit, MYR. Every quotation, invoice and receipt shows amounts in MYR unless something different has been agreed in writing. Paying from within Malaysia Pay the exact MYR amount by transfer to our Mayb...

Some Zylax services bill on a repeating cycle rather than once. These continue until you cancel in writing. What bills recurring Hosting. Monthly or annual, depending on your plan. Domain reg...

A statement lists your invoices, payments and outstanding balance over a period. It is the document to use for reconciliation rather than working through invoices one by one. What it shows Every invoice issued in the period, ...

Most payment issues fall into a handful of categories. Here is how to identify and resolve each one. You paid but the invoice still shows unpaid Bank transfers are not visible to us instantly, and payments arriving without a refere...