Every Zylax invoice follows the same layout. Knowing where to look means your finance team can process it without coming back to you with questions.
Header
Invoice number, invoice date and due date. The invoice number is the reference to quote in any correspondence and in your payment reference field. The due date is calculated from the invoice date, not from when it reaches your accounts department.
Your details
Your registered company name, registration number, billing address and any tax details we hold. Check these on the first invoice of a project. Errors here cause problems at audit time and are easier to correct early.
Line items
Each item has a description, quantity and amount in MYR. Descriptions reference the work from your quotation so you can reconcile the two. On a milestone invoice, the description states which milestone is being billed.
Totals
Subtotal, any applicable tax shown as a separate line, then the total payable. If a deposit or earlier payment has been applied, it appears as a deduction and the balance due is what you pay.
Payment details
Our Maybank bank transfer details and the DuitNow QR code. Use the invoice number as your payment reference.
Status
Visible on the portal copy at crm.zylax.com.my. Unpaid, partially paid, paid, overdue or cancelled. Status updates once a payment is confirmed and recorded on our side, which is not instant for bank transfers.
Payments recorded
Any payments already applied are listed with their dates, so a partially paid invoice shows exactly what remains.
If something is wrong
Raise it before paying. Amounts, descriptions or company details that do not look right are corrected by issuing a revised invoice, which is far simpler than reconciling an overpayment afterwards.
Keeping copies
Download the PDF from the portal for your records. The portal copy is always current, so if you are unsure whether you hold the latest version, check there.
For any question on an invoice, reply to the invoice email thread or write to [email protected] quoting the invoice number.
