The Zylax customer portal is where your quotations, invoices, projects and support tickets live. It is at crm.zylax.com.my and it works in any modern browser on desktop or mobile. Your first login When we create yo...

You can reset your own portal password at any time. You do not need to contact us first. Resetting from the login page Go to crm.zylax.com.my. Click the forgot password link below the login form. Enter the e...

The dashboard is the first screen after you sign in at crm.zylax.com.my. It is a summary view designed to answer the question "is anything waiting on me". What you see Outstanding invoices. Anything unpaid or...

The Projects section of crm.zylax.com.my is where the current state of your work lives, so you do not have to search your inbox for the latest update. Finding a project Open Projects from the main menu. You see every project linked...

Every invoice we issue is available in the portal at crm.zylax.com.my as well as by email. The portal copy is always the current version. Finding your invoices Open Invoices from the main menu. The list shows the invoice number, da...

Quotations we send you are stored in the portal at crm.zylax.com.my, so you always have access to the current version even if the original email is lost. Where to find them Open the Estimates or Quotations section from the main men...

Uploading files through the portal keeps everything attached to the right project and available to the whole team. It also avoids email attachment limits. Uploading to a project Sign in at crm.zylax.com.my and open Projects....

Your company details in the portal appear on every quotation, invoice and receipt we issue. Keeping them accurate avoids reissued documents and accounting problems later. What we hold Registered company name and registration ...

Contacts are the individual people at your company who can sign in to the portal at crm.zylax.com.my. Each contact has their own login, their own password and their own permissions. Why not share one login A shared login means no r...

The portal emails you when things happen on your account. You can control which of those emails you receive so the important ones do not get lost among the routine ones. What triggers a notification A new invoice is issued, o...

Support tickets keep an issue and its history in one place, visible to the whole Zylax team rather than sitting in one person's inbox. Raising a ticket Sign in at crm.zylax.com.my, open Support, and create a new ticket. Give it a s...

Your portal account holds your invoices, quotations, project files and company details. A few habits keep it safe. Passwords Use a password of at least twelve characters, unique to this account. Never reuse your emai...