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Every engagement with Zylax Technologies follows the same path, from the first enquiry through to a signed quotation and a live project. Knowing the sequence in advance saves you time and stops the project stalling before it begins.
The fi...
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The projects that finish on schedule are the ones where the client had their material ready on day one. Here is the full list of what we ask for, and why each item matters.
Brand assets
Logo files in vector f...
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Kickoff is the meeting that turns an accepted quotation into a scheduled build. It usually runs 45 to 60 minutes and takes place over a video call or at your office if you are in the Klang Valley.
Who should attend
Your decision ma...
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A good brief is the cheapest thing you can give us. It cuts revision rounds, avoids rework, and usually shortens the project. A vague brief costs you time later.
Lead with the outcome, not the feature
Tell us what the website or sy...
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Content is the single most common reason a project slips. Here is exactly how to send it so it goes straight into the build without a round of cleanup.
Text
Send it as a Word or Google Docs file, one section per page, with th...
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Knowing who to contact, and about what, stops questions bouncing around and getting answered twice.
On the Zylax side
Project contact. Named at kickoff. Handles day to day progress, scheduling, content chasin...
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Timelines on a Zylax quotation are working day estimates that assume a specific pattern of cooperation. Understanding the assumptions tells you where a schedule can slip.
What the estimate covers
The duration on your quotation coun...
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A project moves through a series of approval points. Each one locks a decision so the next stage can be built on solid ground.
The main approval points
Quotation approval. Accepting the quotation fixes scope,...
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Changes happen. Your business shifts, a competitor launches something, a stakeholder joins late. The point of a change request process is to make the cost and schedule effect visible before the work starts, not after.
How to raise one...
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Your quotation states a number of revision rounds. This article explains what a round is, what fits inside one, and what happens when you need more.
What a round is
A round is one complete cycle: we deliver work, you review it and ...
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Once the build is running, our progress depends on a small number of things arriving from your side on time. Here is the complete list.
Timely responses
Most questions we ask are blocking, meaning work stops until you answer. We ke...
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Handover is the formal end of the build. It transfers the finished work, the access, and the knowledge needed to run it.
What you receive
The live site or system, deployed and verified on your domain with a w...