Most Zylax web and software projects run through the same six phases. Knowing which phase you are in tells you what to expect next and what is expected from you. 1. Discovery and planning Scope is confirmed against the quotation, t...

A staging site is a private working copy of your website where we build and you review, before anything appears on your real domain. Where it lives Staging runs on a temporary address we provide, not on your domain. Your existing l...

A review round is your opportunity to inspect completed work and ask for changes before the project moves forward. Your quotation states how many rounds are included. The cycle We deliver work on staging and tell you what is ...

Feedback is where most project time is won or lost. Precise feedback is applied in one pass. Vague feedback costs a call, a guess, and often a second round. Say where, what and why Three pieces of information make any comment actio...

Content delivery is the part of the project that sits entirely with you, and it is the most common cause of a delayed launch. Treating it as a scheduled task rather than a background one makes the difference. Your content checklist ...

Testing happens on both sides. We test the build against technical standards. You test it against how your business actually works. What Zylax tests Browsers. Current versions of Chrome, Safari, Firefox and E...

Launch day is a controlled process, not a switch we flip when the site looks finished. This is what happens and what we need from you. Before we schedule the launch You have given written sign off on the staging site. ...

Every project includes a post launch support period. Your quotation states its length. This article explains what it covers and what sits outside it. What is covered Defects in what we delivered. A form that stops sending, a ...

Most delays come from a short list of causes, and almost all are avoidable if they are spotted early. Late content The most common cause by a wide margin. Templates cannot be finalised without real text and images. Fix: treat your ...

Scope is the list of inclusions on your accepted quotation. Anything outside that list is a scope change, and it is handled through a written variation so the cost and schedule effect is visible before work starts. Typical scope changes...

Keeping project communication in predictable places means decisions can be found later, and no answer depends on one person being at their desk. Where to put what Project discussion in the portal. Feedback, a...

A project is complete when the agreed scope is delivered, accepted and handed over. This article covers what completion involves and what you should check. What completion means Every item on the approved scope has been deliv...