The most valuable part of a maintenance plan is the work you never hear about, because a problem was caught and dealt with before it affected anyone.
What we watch
- Availability. External checks confirming the site responds correctly, not merely that the server is switched on.
- Error rates. Server logs reviewed for recurring PHP errors and failed requests, which are often the early signal of a fault building.
- Certificate and domain expiry. Both take a site offline as effectively as a server failure.
- Known vulnerabilities. Published advisories checked against the components your site runs.
- Backup health. That backups are running and are usable, not just that the job reported success.
- Resource trends. Disk, memory and database growth, so a ceiling is predicted rather than hit.
- Forms and links. Contact forms tested and broken links checked, because these fail silently and cost enquiries.
What happens when something is found
Small routine items are simply fixed and noted in your summary. We do not raise a ticket for every corrected minor issue. Anything with business impact, anything needing a decision, and anything requiring downtime is raised with you first with a recommendation attached. We tell you what we found, what it means and what we propose.
Why proactive beats reactive
A disk filling gradually is a five minute cleanup on Tuesday or a total outage on Saturday. A form quietly failing is a fix today or three weeks of lost enquiries you never knew about. The economics of catching things early are not close.
Your part in it
Monitoring cannot detect everything. A page that loads perfectly but shows outdated pricing, or a checkout that works technically but confuses customers, needs a human to notice. Tell us what you see, even small things.
To ask what is being monitored on your site, reply to your email thread or contact [email protected].
